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We are One More Row. We are a trading name of Cuddle Plush Fabrics Limited
Our website address is: https://www.onemorerow.co.uk.
Our place of business is Unit H3, Chaucer Business Park, Dittons Road, Polegate, BN26 6QH
When you place an order you provide us with your personal details. In agreement with your order you accept that we use and store your details to proceed with your order. You are, under the Privacy Act entitled to have the information we have stored about you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. If so, please contact us. We treat all information confidentially and never sell it to others.
Please read our cookie policy.
While you visit our site, we’ll track:
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We use the information above to send emails about products that are most likely to be of interest to you. These occasional emails let you know about any promotions that we may have along with any new products that we have introduced. You can opt out of receiving these at any time through the unsubscribe link provided in every email. We never share nor sell your email address and consent.
The platform we use to manage our mailing list and send emails is Brevo. Please see the Brevo Privacy Policy for more details.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
We share information with third parties who help us provide our orders and store services to you; for example --
We accept payments through Braintree(PayPal). When processing payments, some of your data will be passed to these payment service providers, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Braintree Privacy Policy for more details.
In order to deliver your goods your name, shipping address and contact details may be shared with carriers in order that they can deliver and track your parcel.
We use google analytics to monitor which pages are visited on our website and where visitors come from. We then utilise this data to target relevant ads to to users via Google AdWords.
Please see the Google Privacy Policy for more details
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can contact us at needles@onemorerow.co.uk